Our website address is: https://laocoffee.nl.
This Privacy Statement applies to all activities (including via the website) of Lao Coffee. This Privacy Statement provides the most relevant information per subject.
Lao Coffee handles personal data carefully and acts within the limits of the law, including the Personal Data Protection Act (Wbp) and the General Data Protection Rule (GDPR).
Lao Coffee is responsible within the meaning of the Wbp and GDPR.
Lao Coffee believes it is essential that the personal data of its customers is treated and secured with the utmost care. We also want to be open about the way in which your data is processed by us. That is why we explain this below. The most important thing is that we always comply with the requirements of the Wbp. You can always request or change your personal data registered with us.
For what purposes does Lao Coffee process your personal data?
Lao Coffee collects and processes personal data for clear and predetermined purposes, because this is necessary for, among other things:
• entering into and executing (member, donor and other) agreements.
• keeping the member and donor administration;
• offering services, sending a newsletter, promotion and marketing purposes;
• questioning members and conducting research;
• registering your settings and preferences regarding the use of the website (via cookies);
• recording telephone conversations for training purposes;
• entering into a partnership with third parties;
• our business operations;
• meeting a legal obligation;
• archival purposes, where data is used only in legal proceedings or for historical, statistical or scientific purposes.
Lao Coffee processes personal data on the Lao Coffee website and online portal. This is done on the basis of permission or because of the legitimate interest of Lao Coffee. Outside of the above processing purposes, Lao Coffee does not process your personal data without your prior consent.
Which personal data does Lao Coffee collect?
Lao Coffee collects different categories of personal data, these are:
• Name and address details (name, address, place of residence);
• bank account number (IBAN);
• phone number;
• e-mail address;
Lao Coffee collects (personal) data directly from you, but where appropriate Lao Coffee also receives personal data via third parties insofar as this is in accordance with the law.
Subscribe and unsubscribe to the newsletter
Lao Coffee offers a newsletter that informs customers and other interested parties about news about the activities of our organization and related matters. Your email address will only be added to the list of subscribers with your explicit permission. Every newsletter contains a link with which you can unsubscribe. The newsletter subscriber base is not provided to third parties.
How does Lao Coffee ensure confidential handling of personal data?
Lao Coffee handles personal data confidentially. Lao Coffee takes appropriate technical and organizational measures to protect personal data. Lao Coffee only shares personal data in accordance with this Privacy Statement and only with third parties if this is permitted and done carefully.
Commissioned by Lao Coffee, business service providers can provide certain parts of the service for the execution of an agreement. Lao Coffee makes agreements with these processors to ensure confidential and careful handling of personal data. These agreements are contractually laid down in so-called ‘processor agreements’.
Data sharing with third parties
Unless stated in this Privacy Statement, your personal data will not be rented, sold or otherwise shared with or provided to third parties. Lao Coffee can share your (personal) data with third parties if you have given permission for this yourself.
Lao Coffee provides personal data to enforcement authorities or anti-fraud organizations when it is necessary to comply with a legal obligation (claim).
Lao Coffee stores your personal data in accordance with the GDPR.
The data is not kept longer than is strictly necessary to achieve the purposes for which the data was collected.
How can you view or delete your data?
You can send a request for inspection or correction to Lao Coffee.
Attn. Bas van Leeuwen
Margaret Staalstraat 23
2331 MR Leiden
You are also entitled to file a complaint about the use of your data with the Dutch Data Protection Authority.
To optimally protect your personal data against unauthorized access or use, Lao Coffee applies appropriate security technology. If you pass on data to us, this is always done via a secure connection. We always report (attempts to) abuse.
Lao Coffee also takes organizational measures to protect personal data against unauthorized access.
General visitor data is kept on our website, such as the most requested pages. The purpose of this general visit data is to optimize the layout of the website for you. Personal data from you will never be recorded via the internet without you explicitly instructing it to do so, such as when requesting information.
We use Google Analytics to collect information about, for example, the date and time when someone visits our websites and which pages someone views it. We use this data to improve our sites, to compile ‘traffic’ statistics (such as the times of the day or the days of the week when the websites attract the most visitors) and to measure the popularity of the different parts of the site to be measured Lao Coffee uses this data only in aggregate form and cannot trace it to a computer or individual. Google Analytics is privacy-friendly, so we do not share data with third parties and we anonymize IP addresses.
Lao Coffee uses the Facebook Pixel to show relevant advertisements on Facebook. The Facebook pixel is a piece of code that can track which pages visitors view on the Lao Coffee website. This allows Lao Coffee to advertise more effectively on social media.